Team Leader Spatial and Customer Information

Team Leader Spatial and Customer Information

Date: 4 Jul 2026

Location: Bankstown, NSW, AU

Company: Canterbury-Bankstown Council

Here at CBCity

The City of Canterbury Bankstown is one of the largest councils in NSW with one of the most culturally, socially and economically diverse communities. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 385,000 residents.

The role

As Team Leader – Spatial (GIS) & Customer Information Services, you will lead a diverse function that sits at the intersection of technical expertise and customer-focused service delivery.

This is a unique leadership opportunity combining spatial data management with customer information services - offering a role that goes beyond a traditional GIS position. You will guide a multidisciplinary team, ensuring high-quality spatial systems and reliable, accessible information that supports both internal decision-making and positive community outcomes.

With a strong focus on leadership, continuous improvement and service excellence, you will drive outcomes that enhance how Council delivers services and engages with its community.

Duties will include but not be limited to:

• Lead, coach and develop a specialist team to deliver high-quality spatial (GIS) and customer information services
• Manage Council’s GIS and property systems, ensuring accurate data, spatial analysis and high-quality outputs
• Enhance the customer experience through ongoing service improvements, performance monitoring and capability uplift
• Oversee key information functions, including property addressing and naming systems, ensuring accuracy and consistency
• Provide expert advice on spatial data, systems and information services to support decision-making across Council
• Lead and contribute to projects that improve how information is captured, managed and used
• Build strong working relationships across Council and with stakeholders to deliver effective outcomes

Click HERE to review the position description.

The successful applicant will have:

• Tertiary qualifications in Spatial Information, GIS or a related discipline
• A current Class C Driver’s Licence
• Demonstrated experience leading and developing teams to achieve outcomes
• Experience delivering spatial information services, including GIS and related systems
• Strong knowledge of property and customer information systems, including addressing and data management
• Excellent communication skills, with the ability to translate technical concepts to a range of audiences
• Strong collaboration and stakeholder engagement skills, with a commitment to customer service
• A strong commitment to Council’s values

The salary range for this opportunity starts at $126,229 (Grade J, Step 1) plus 12% super.

Click HERE to access salary information for all steps within the designated Grade.

What’s in it for you?

• Join a team that works together, supports each other and values your contribution
• Step into a leadership role where you’ll guide a specialist team and deliver services that make a real impact
•  Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent Full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

You will need to submit your application via the ‘Apply’ button below and create a login using your email address and upload a:

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

For more information, please contact Deane Parrott (Coordinator Information Management) via [email protected]

Applications close Friday 17 July 2026.
 

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at [email protected]

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.