Business Improvement Specialist

Business Improvement Specialist

WHY US: 
At Liverpool City Council we’re embarking on critical growth projects for our city. For planning professionals with experience and purpose this is a unique opportunity to be part of a team that’s building a city that will set new standards for excellence.  

JOB DETAILS             
Temporary Full Time up to 9 months              35 hours, 5 days/week                         Competitive Salary

JOB DESCRIPTION 
We're looking for an experienced professional to lead the knowledge capture workstream of our Development Assessment Improvement Program (DAIP) and play a key role in transforming the way development assessment services are delivered.

In this influential role, you'll work across the organisation to capture critical operational knowledge, design and implement best-practice assessment processes, and embed consistent ways of working that improve quality, efficiency and customer outcomes.

Working collaboratively with a broad range of stakeholders, you'll lead the development of standardised procedures, governance frameworks, performance controls and continuous improvement practices that support sustainable service delivery and lasting organisational reform.

This is a unique opportunity to contribute to one of the organisation's most significant improvement initiatives. You'll help implement the recommendations and corrective actions arising from the NSW Department of Planning, Housing and Infrastructure Expert Planner Final Report (2026), ensuring our development assessment practices align with legislative requirements, organisational objectives and contemporary best practice.

ABOUT YOU 
If you're looking for an opportunity to make a lasting impact by shaping how development assessment services are delivered into the future, we'd love to hear from you.

The successful applicant will have: 

• Experienced business improvement, knowledge management or organisational change.
• Strong stakeholder engagement skills, with the ability to influence and coordinate across multiple teams and levels of the organization.
• Demonstrated ability to translate complex operational practices into practical, sustainable business solutions.
• Experience in development assessment, planning or local government will be highly regarded.
• Lean Six Sigma/ Six Sigma Black Belt certification (not essential but desirable).
• Strong analytical skills with the ability to interpret data and drive evidence‑based improvements.
• Demonstrated experience managing improvement projects or transformation initiatives, including planning, implementation, and benefits realisation.

BENEFITS OF WORKING AT LCC 

• Be rewarded with an attractive annual salary package (Salary will be dependent upon the relevant skills, experience, and competencies of the successful applicant.)
• Flexible work arrangements – including flexi time and hybrid working arrangements (with the ability to work some days each week from home.
• Free parking is available nearby, with subsidised parking also available.
• Access to a Fitness Passport membership.
• Internal professional Learning and Development.

Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential. 

To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident. 

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including First nation people, people with disability, LGBTIQ and culturally diverse communities to join Council. 

All successful candidates will be required to obtain a National Police Check as part of the recruitment process and may be required to undergo a pre-employment medical check 

HOW TO APPLY: Please click the 'Apply' button above. Applicants must submit a covering letter outlining your interest and how your background and experience suit this opportunity, as well as your resume.  

Click here for a copy of the position description  

CLOSING  8PM 13th August 2026

Be part of creating the future, for further information about the position please contact Patricia P, Talent Acquisition Partner at [email protected]