Shelter Supervisor

The Role:

An exciting opportunity is available to join the City of Ballarat, Regulatory Services Unit. This position requires experience in animal management and welfare, pound and shelter operations and will be responsible for providing leadership support to the Coordinator Animal Services. 

You will maintain the City of Ballarat shelter facility in a clean and sanitary condition in accordance with Council’s procedures, legislation and any Code of Practice, including the Code of Practice for the Management of Dogs and Cats in Shelters and Pounds and the Impounding of Livestock Act. You will also promote and implement community awareness of responsible pet ownership and carry out successul adoption program strategies.

About You:

You will be able to demonstrate all of the key selection criteria as follows. 

Key Selection Criteria:

• Proven ability to supervise a team effectively and efficiently in a busy environment.   

• Well-developed customer service skills with an ability to enhance the provision of quality customer service delivered by shelter staff to ensure customer needs are a primary focus.   

• Monitoring and reporting skills along with attention to detail to ensure the shelter operates in line with policies and procedures.  

• Experience working with companion animals and stock with an understanding and knowledge of animal behaviour and animal welfare.  

• Competency in IT skills, including ability to prepare reports, improve and maintain processes, and provide other routine correspondence.  

• Demonstrated experience working in a highly emotionally driven workforce.  

• Knowledge and understanding of health and safety issues relevant to the position.  

To Apply:

To apply for this position please click on the Apply button and submit your application. The closing date for this position is Monday 17th February 2025. Please ensure that you provide a cover letter, current resume and answer screening questions based on the key selection criteria  

The successful applicant will be required to undergo a full employment medical and police check.  

Contact:

For any additional questions, please contact Clare Douglas-haynes on 0419 346 565.   

The City of Ballarat is an equal opportunity employer committed to providing a safe and inclusive working environment that embraces and values diversity, flexibility and child safety. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace and reasonable adjustments will be made to the process to ensure equitable access.  We undertake an employment screening process to ensure this commitment is upheld, this includes ensuring the successful candidate holds a valid working with children check and satisfactory criminal history record check.